Property enquiries

Athene Noctua Property Specialist Hub Ltd handles the information submitted through its website enquiry forms. To contact us about your information, email ku.oc.buh-autconenehta%40seiriuqne or write to Athene Noctua Property Specialist Hub Ltd, Piccadilly Business Centre, Unit C, Adlow Enterprise Park, Manchester, M12 6AE.

Information we use

When you enquire, we collect the information you provide, which may include names, email addresses, telephone numbers, company and property details, transaction values and any notes. You may also provide details of other owners, purchasers or contacts. We use these details to respond to your enquiry, understand the transaction, consider how we can help and prepare a quotation. If you do not provide the information we need, we may not be able to respond or provide a quotation.

We use website and email providers to receive and manage enquiries. Where needed to progress your matter, relevant information is shared with the legal-services provider that will handle the work.

Some website form notifications currently pass through a Googlemail account and are forwarded to the Enquiries mailbox. If you provide someone else's details, please make them aware of this notice. Please do not send passport images, bank details or sensitive personal information through an enquiry form.

How long we keep enquiries

For enquiries that do not proceed, we review the information six months after the last contact and delete it unless there is a valid reason to keep it longer. If a matter proceeds, the retention arrangements for that matter will be explained separately.

Your rights

Depending on the circumstances, you may ask to access or correct your information, request its deletion or restrict its use. Contact us using the details above if you wish to exercise your rights.